Privacy Policy

Effective Date: September 17, 2026

Discerning Services LLC ("we," "our," or "us") operates the website [discerningservicesllc.com] (the "Site") and provides professional home inspection services across Greater Milwaukee and surrounding Southeast Wisconsin communities. We are committed to protecting the privacy, security, and confidentiality of the personal information collected from our clients, real estate professionals, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our online booking tools, or contract our inspection services.

1. Information We Collect

To provide accurate pricing matrices, facilitate scheduling, and deliver your digital inspection records, we collect personal information that you voluntarily provide to us when booking an inspection. This data includes:

  • Contact Information: Your name, email address, phone number, and mailing address.

  • Property Information: The address, square footage, building age, and structural characteristics of the property being inspected.

  • Real Estate Professional Data: The name, agency, and contact details of real estate agents involved in the transaction.

  • Payment Details: Financial transactions are initiated directly through our integrated payment systems. We do not store or process raw credit card numbers on our local servers.

2. How We Use Your Information

We utilize the collected information strictly for operational and business purposes, including:

  • Generating real-time dynamic pricing quotes and establishing scheduling availability.

  • Drafting, delivering, and managing legally binding Pre-Inspection Agreements.

  • Delivering comprehensive digital inspection reports and photo summaries.

  • Processing secure service payments and issuing transaction receipts.

  • Communicating vital scheduling updates, closing notifications, or transactional text notices.

3. Information Sharing and Third-Party Integrations

We treat your personal data with absolute confidentiality. We do not sell, trade, or rent your personal information to third-party marketers. To maintain a seamless automated workflow, your information is securely shared exclusively with verified operational partners:

  • InspectorData: Our primary administrative software platform. Information is transmitted to InspectorData to process online booking calendar rules, dispatch reports, and log your official property inspection records.

  • Stripe: Our secure, certified payment processing merchant. Your credit card transaction data is transmitted directly via encrypted protocols to Stripe to complete payments.

  • Legal Disclosures: We may disclose your information if required by Wisconsin state law, regulatory DSPS compliance audits, or an official court order.

4. Data Security and Report Access Control

We implement industry-standard administrative and electronic security measures to safeguard your private details. Under our strict "No Pay, No Report" lockdown protocol, completed digital inspection reports are held securely on password-protected cloud frameworks powered by InspectorData. These records are released exclusively to the designated client or authorized parties upon fulfillment of contract signatures and invoice parameters.

5. Third-Party Links

Our Site contains links to external portals (such as our embedded InspectorData scheduling engine). We are not responsible for the independent privacy frameworks or content structures maintained by third-party web entities. We encourage you to review their policies directly.

6. Your Rights and Choices

You may request access to, correction of, or the deletion of your personal file records at any time by contacting us directly at the communications channels listed below. Please note that certain historical business records (such as signed structural contracts and billing data) must be contractually retained for legal and compliance preservation periods under Wisconsin law.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data handling, please contact us at:

Discerning Services LLC
Milwaukee, WI
Email: discerningservicesllc@gmail.com
Phone: 414-732-8090